Customer Service Tip – Be Nice But Firm About Business Policy
July 28, 2010 by Admin
Filed under Business Articles, Business Tips
At times you are likely to encounter a stubborn customer or two. It is important to not give into customer demands…especially if those demands go against your Direct Sales Company Policy or Business Policy.
You want to be nice to your customer but firm with issues regarding customer policy. Don’t cave-in just because they threaten to go elsewhere. It is better to stay within your business policy guidelines than to step outside of them and get into trouble.
Shelly
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