As a home business owner myself, I can tell you that I absolutely hate it when I get a business phone call before 8am or after 9pm EST.

What I have learnt over the years is that you should never make any type of customer/business phone calls to a persons home before 8am or after 9pm unless you have that customer/clients permission to do so.

It is perfectly fine for you to accept phone calls any time of the day or night that you see fit…but it’s not okay to call people up at inappropriate times because it ‘fits’ into your business schedule.

Furthermore, If you don’t know the time zone that your customer/client lives in…then your best bet is to try to call mid-day or early evening your time…that way you are not calling too early in the morning or too late at night in their particular time zone. (North America Time Zones)

Nothing will irritate a customer/client more than being waken from bed at 7am to take your call.

When making business calls, use common sense.

Shelly

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